Last Updated: April 16, 2026 | Effective Date: April 16, 2026

Malons Project, Inc. ("Malons Project," "we," "our," or "us") is a 501(c)(3) nonprofit organization headquartered in Hampton, Virginia. We are committed to protecting the privacy of the individuals we serve, including program participants, families, volunteers, and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect your information.

1. Information We Collect

We may collect the following types of information when you interact with our programs, website, or registration forms:

• Personal Identification Information: Full name, date of birth, age, gender
• Contact Information: Email address, mailing address, telephone number
• Program Information: Goals, educational background, employment history, referral source, and responses to program intake questions
• Guardian/Family Information: Name and contact information for a parent or guardian when the participant is a minor
• SMS Consent: When you provide your phone number through our program enrollment form, you may consent to receive SMS text message notifications from Malons Project, Inc.

2. SMS / Text Message Communications

• SMS Consent and Opt-In:
  By providing your phone number on our program enrollment or registration form and checking the consent box, you agree to receive SMS text messages from Malons Project, Inc. These messages may include program reminders, check-in notifications, resource updates, and program-related announcements.
• Message Frequency:
  Message frequency varies. You may receive up to 4–8 messages per month depending on your program enrollment.
• Message and Data Rates:
  Standard message and data rates may apply depending on your mobile carrier and plan.
• Opt-Out:
  You may opt out of SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive one final confirmation message and no further SMS messages will be sent. Email notifications will continue unless you separately request otherwise.
• Help:
  Reply HELP to any message for assistance, or contact us directly at [email protected] or (757) 975-6852.
• No Sharing:
  We do not sell, rent, share, or transfer your phone number or SMS consent to any third party for their marketing purposes.

3. How We Use Your Information

We use the information we collect to:

• Enroll and support participants in Malons Project programs
• Send program notifications, reminders, and resource updates via email and SMS
• Match participants with appropriate community referrals and services
• Track program outcomes for grant reporting and organizational improvement
• Communicate with participants and families about program activities and events
• Comply with legal obligations and nonprofit reporting requirements

4. How We Share Your Information

Malons Project does not sell or rent your personal information. We may share information in the following limited circumstances:

• Program Partners:
  With partner organizations (such as Life Launch, LLC or Virginia Career Works) when necessary to provide program services and when participant consent has been obtained through a Release of Information form
• Legal Requirements:
  When required by law, court order, or to protect the safety of participants or the public
• Service Providers:
  With trusted service providers (such as email and SMS platforms) who assist in program operations and are bound by confidentiality agreements

5. Data Retention

We retain participant information for as long as necessary to provide program services and meet nonprofit reporting obligations, typically for a period of three (3) to seven (7) years following the end of program participation, unless a longer retention period is required by law.

6. Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Children's Privacy

Malons Project serves youth including minors. When collecting information from or about minors under the age of 18, we require consent from a parent or legal guardian. We do not knowingly collect personal information from children under age 13 without verifiable parental consent.

8. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to legal retention requirements
• Opt out of SMS communications at any time by replying STOP
• Withdraw consent for program communications by contacting us directly

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

• Organization: Malons Project, Inc.
• Email: [email protected]
• Phone: (757) 975-6852
• Address: Hampton, Virginia 23663
• Website: www.malonsproject.com